Please read the following instructions to ensure you understand the procedure for any emergency maintenance required at the property.
Firstly, all requests for service and repairs should be directed to the office for attention via the MAINTENANCE REQUEST FOR so that the appropriate maintenance person can be contacted.
If the problem arises outside of office hours, please still call the office on 0488 508 856.
Should that call go unanswered or a message not replied to within a reasonable time frame, and if the matter is of an urgent nature, please contact the appropriate maintenance contractor as listed on your lease agreement and below.
If you are not sure whether your repair is of an urgent nature, the following list may assist:
- a burst water service or a serious water service leak a blocked or broken toilet
- a serious roof leak
- a gas leak
- a dangerous electrical fault
- flooding or serious flood damage
- serious storm or fire damage
- a failure or breakdown of the gas, electricity or water supply to the premises
- a failure or breakdown of the hot water service
- a failure or breakdown of the stove or oven
- a failure or breakdown of a heater or air-conditioner
- a fault or damage which makes the premises unsafe or insecure.
Emergency Contact numbers:
For all your emergency trades contact details, including plumber and electrician, please refer to your lease agreement or see below:
Repair tradies:
Plumber –
Electrician –
Other emergency contact number:
Electrical and solar outage/faults – Endeavour Energy 133 718
Gas outage/faults – Jemena 1300 137 078
AGL emergencies and faults – 131 245
Connect Now Utilities – 1300 554 323
Taree Police Station – 02 5594 8299
Foster Police Station – 02 6555 1299
Nabiac Police Station – 02 5594 8470
Wingham Police Station – 02 5594 8500
Port Macquarie Police Station – 02 6583 0199
Coopernook Police Station – 02 6556 3144